The next day, I was notified by my credit alert system that an inquiry was taken on me by Bank of America. If that's not enough, this woman reminded me that if I do not take care of my negative balance by 5/23, they'll take $35 more in penalties for 5 days of negative balance.Ī couple weeks ago, I went to Bank of America with my husband so that he could add my name to his savings account. Yet I was accused of 'not understanding my account', chastised and blamed rather than sympathized with. While I did question the decision to uphold 5 of the fees, I did so without ever raising my voice or using inappropriate language. Rather than sympathize with someone who was wronged, this woman did not seem to want to help me. I was hit with 3 more fees this week, as my account once again became overdrawn because of Bank of America's overdraft fees themselves! I do not think it is fair to penalize someone, then penalize them for being penalized and I'm hoping you don't either. The $13.43 that BoA is assuming would have been charged by Geico is justifying their slapping me with two $35 overdraft fees. I had enough to cover every transaction I made up to my deposit on May 11th. Not knowing I was overdrawn when I made these transactions, I'd called the day before and was fine. And that $13.43 would have caused me to become overdrawn twice, which is true, but based on an assumption. She agreed to credit the first two, but would not credit the next two on the grounds that if Geico had received my letter, they would have still charged my card the $13.43 difference (which I can almost guarantee would not have happened without consulting me).

By this time, I'd accumulated 7 overdraft fees of $35 each ($245 total). The woman I spoke to whose name I did not get (but will if you need me to) looked through my transactions. Then I called BoA and explained the situation. I got Geico to credit back the prorated amount of $56.91.

Wachovia com myaccounts